Frequently Asked Questions
HOW DO I PAY?
We accept credit cards (VISA, Master, JCB, UnionPay) and bank transfer.
If you want to transfer please pay to 1344 940 015222 (ESUN 808) and let us know your last 5 digits of your account.
HOW DO I HEAT MY BURRITOS?
Glad you asked. Our burritos can be heated in a multitude of ways. All of them have in common that you leave the wrapping on. It's baking paper so it's safe for every heating method we describe.
We get the best results in an oven (20min. 180C/360F) or toaster oven (4-5 min. each side) after prior defrosting in a fridge overnight. Heating from frozen is also possible, it just takes longer (40min., 180C) and in the toaster oven (10min., turn, 10min.)
Microwave works fine, just turn the burrito it halfway through. (800W 1-1.5min. per side). Don't heat it too long, the burrito skin will turn tough and chewy. If you have a bit of extra time you can crisp up the burrito in a pan on the stove. Don't use any oil, just leave the wrapper on, it saves you cleaning the pan.
You can also use the Tatung rice steamer for 15-30min (defrosted vs. frozen). Just be warned the burrito skin will be very soft from the steaming, something what you might like or not.
HOW DO I ORDER?
You can order online from our web shop or you can contact us via LINE, email or phone.
We deliver everywhere within Taiwan via frozen courier service. Shipping is free of charge (excl. the outer islands). Please contact us for more details.
DO YOU USE ANY PRESERVATIVES OR PROCESSED FOOD?
HELL NO! Except for the tortilla skin and the cheddar cheese, all our ingredients are cooked and prepared in our kitchen from scratch. We do not use any preservatives or processed food.
We even grate the cheddar ourselves as we don't like the pregrated cheese bags restaurants usually use for convenience and cost. Talking about cheddar, this is not the cheap processed cheese kind but mature, i.e. flavorful, real cheddar cheese.
We also use extra virgin olive oil. You will never feel that our burritos are greasy or oily and certainly you will not feel bloated even after eating multiple burritos (yup, they are hard to stop eating).
Our cooking is home style, the same philosophy we have honed over the years at VIGNA 1271.
HOW SHOULD I STORE MY BURRITOS AND HOW LONG WILL THEY LAST?
We sell and ship the burritos frozen, so please store them in a freezer. In the freezer they will be good for at least 3 months, for best flavors we recommend to eat them within 30 days after opening the bag. If you keep the burritos in the fridge pls finish them within 2 days as we do not use any preservatives...